Q: Do I need to pay custom charges?

A: No there are no extra charges ,no vats that you will have to pay.

Q: What about my guarantee?

A: All our phones and accessories are covered by a one year manufacturer's Warranty. In the unlikely event that the equipment proves to be defective due to materials or workmanship, it may either be replaced or repaired free of charge by the manufacturer. If your item (s) is faulty and we receive it within 30 days, we will replace it for you free of charge.

For new customers we offer secure deals with Square Trade.The additional cost is 10% to your order.

Q: Do all your phones work world wide?

A: Yes we can say that our phones work all over the world, however you must specify if you would like an European or American Standard Plug.

Q: I'm looking for another model, not listed on your website, can you get it?

A: Yes please mail us at best_new_offer@generalephonesgroupe.com and we'll get almost anything in max. 24 hours.